Privacy Policy

Effective Date: [Effective Date]

1. Compilation of Personal Data:

This entity engages in the aggregation of personally identifiable information, enumerated as follows, strictly for the facilitation and enhancement of its operations:

• Full legal name
• Electronic mailing address
• Telephonic contact number
• Residential identifiers: Flat/House number, Area/Street, Landmark, Pincode, Town/City, State
• Transactional particulars: Itemized order specifications, timestamps of order execution
• Remittance status (designated as either consummated or pending)

2. Utilitarian Deployment of Information:

Such procured data shall be employed exclusively for:

• Origination and administration of user accounts
• Execution and realization of transactional orders
• Transmission of informational or promotional notifications, contingent upon user subscription

3. Custodianship of Data:

Data acquired herein is systematically archived within a MySQL relational database architecture, domiciled on the digital infrastructure provided by Hostinger. Hostinger incorporates proprietary and industry-recognized methodologies to safeguard said data against unauthorized access or compromise.

4. Prerogatives of Data Subjects:

Users are accorded the following entitlements:

• Perusal of their personal data via their profile interface
• Rectification or amendment of any inaccurate or incomplete information
• Invocation of account deletion protocols, resulting in the purgation of all affiliated data

To obviate the retention of their data, users may:

• Elect non-retention of data upon system prompt
• Decline notifications or unsubscribe from marketing communications via designated electronic mail mechanisms

5. Utilization of HTTP Cookies:

The direct utilization of HTTP cookies by this platform is non-existent. Nevertheless, ancillary services, including but not limited to Hostinger and Google Translate, may instantiate cookies for the purpose of preserving user language preferences from antecedent sessions.

6. Point of Contact for Privacy Concerns:

Data protection inquiries or grievances may be directed to the following designated officers:

• Mr. Varnabha Patra
• Mr. Bratadeep Sarkar
• Email: support@servota.com
• Telephonic Inquiry Line: 9898885330
• Office Address: Silvassa, Union Territory of Dadra and Nagar Haveli and Daman and Diu (UT of DNHDD)

Terms of Service

Effective Date: [Effective Date]

1. Articulation of Service Offering:

Servota confers domiciliary maintenance services pertinent to substantial domestic apparatuses, encompassing refrigeration units, laundering mechanisms, air-conditioning systems, and potable water purification devices. While there exists no age-based restriction for access to our services, pecuniary transactions are the purview of individuals possessing valid monetary instruments.

2. Proscriptions on User Conduct:

The following activities are expressly interdicted:

• Unauthorized alteration, modification, or exploitation of data not within the lawful purview of the user
• Fabrication or dissemination of unapproved content on the digital platform

Code of Conduct for Users:

• Ensure accuracy and veracity of account credentials
• Abstain from disseminating authentication details
• Engage with the platform in a manner consonant with lawful and ethical standards

3. Compulsory Account Formalities:

Access to specific functionalities, such as retrospective order inspection or remittance facilitation, mandates user registration and authentication.

4. Commercial Transactions and Reimbursement Protocols:

The platform facilitates the reservation of services. Reimbursement for cancellations adheres to the following schema:

• Annullations effected three hours or more prior to the scheduled service: Complete restitution
• Annullations within the window of three to one hour antecedent to the service: Imposition of a 50% cancellation surcharge
• Annullations effected less than one hour preceding the service: Forfeiture of the entire service fee

5. Proprietary Rights:

The entirety of the content and intellectual property extant on this platform is the exclusive property of Servota. Reproduction, redistribution, or derivative utilization of said materials without express authorization is strictly prohibited.

6. Disclaimer of Liability:

Servota disclaims any liability for detriments occasioned by unsanctioned utilization of the platform or its services. [Additional disclaimers may be appended subsequent to juridical vetting.]

7. Amendments to Stipulations:

Users shall be apprised of any amendments to these stipulations through in-application notifications. The perpetuation of platform usage post-notification constitutes acquiescence to the modified terms.

8. Termination of User Privileges:

Servota reserves the unequivocal right to terminate user accounts under circumstances including, but not limited to:

• Submission of falsified or misleading information
• Engagement in activities deemed abusive, fraudulent, or in contravention of prevailing laws or these stipulations
• Participation in criminal or unethical conduct

Point of Contact:

For additional inquiries or clarifications, please contact us via:

• Email: support@servota.com
• Telephone: +919898885330
• Address: Silvassa, Union Territory of Dadra and Nagar Haveli and Daman and Diu (UT of DNHDD)